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REX Rental Company Conditions
Damage Coverage (CDW). It covers total or partial robbery, collision, overturn and disasters, and in the event of an accident, damages to third parties or to the car. The daily rates vary according to the car. 200 USD is deducted in the event of damages to the vehicle or any other type of damage to the car (for example, the tapestry of the seats). This won’t be charged to the client if he proves, by means of an official document, that he is not responsible for it.

These official documents should be issued by the police or by the hotel’s manager’s office in the parking lot where the car suffered damages or was stolen. In the case of robbery, because the client has not parked the vehicle in a parking lot with the necessary protection, it will be considered robbery due to negligence and the client will be held responsible for it. Also, it will also be applied in the case of damaged tires or rims.

Deposits in guarantee: They have to be deposited in cash or by means of credit card presented by the client. The cards accepted are the following; VISA, MASTERCARD, EUROCARD and JCB. They can not be issued by US banks.

The car must be returned with the tank full of fuel. If the client returns the car with an empty or partially empty tank, he will have to reimburse the amount corresponding to the empty capacity.

The vehicle can only be driven by people registered in the contract.

A person other than the one that signs the contract can drive the car without additional charge.

Minimum age required to drive: 21 years. The Audi TT and the VW Caravelle
are exceptions, which have a minimum driving age of 30.

The client should present his passport and driver’s license.

The client should return the vehicle under the same conditions that it was received when rented.

REX will take all precautions to avoid flaws in the vehicles. REX won't be responsible for some unpredictable flaw attributable to the maker that might occur or appear, or for any consequence derived from such flaws.

The client is responsible for using the correct type and quality of fuel that the vehicle requires (special gasoline only).

The client should pay to the Rental Company:

all additional charges, including insurance if it was accepted, fuel, etc.

a maximum deductible amount of 3000 USD if the client didn’t accept to pay the damage cover.

in case of damage, an obligatory deductible amount of up to 200.00 USD if the insurance was accepted.

the total cost of the damages to the vehicle as well as other damages caused by the use of alcohol, drugs or medications.

the total cost of the damages if the vehicle was not driven by people registered in the contract.

In the event of accident or robbery, the client should:

immediately report it to the police.

fill the report of damages and notify REX.

take the necessary safety measures with the vehicle, avoiding additional damages.

The conditions related previously are only the most important and have an informative nature.

Useful tips
- Read all the clauses of the contract carefully.
- Demand the inspection of the car and its accessories when receiving and returning the vehicle.
- The contract’s holder or the additional driver are the only ones allowed to drive.
- Don't drink and drive. Protect your life and the lives of other people.
- Pay attention to farm animals which often wander on to highways.
- Be careful with cyclists on the roads; protect their lives.
- Park the car in a safe and well-lit place.
- Only purchase the appropriate fuel at national gas stations (CUPET, ORO NEGRO, etc).
- Don't exceed the amount of passengers established for the car.
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